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5 out of 5 stars
We just bought a beautiful 2017 Sportage! Mason was super helpful and very patient and answered all of our questions. We are super happy with our decision and would recommend going to see Mason and the whole team at Lethbridge Kia! 10/10 service. We are very happy!
We have purchased two vehicles through Kia- excellent service and great experience both times. Very professional, friendly and helpful staff including the manager and sales people. Nav was great- went the extra mile to answer all my questions. Welcoming environment, highly recommend!
I came here with a specific type of car in mind. The dealer (Nav) was professional and listened to my intentions throughout. They were open to negotiation on the purchase, but it wasn't high pressure, and I was able to get a great deal on a new hybrid Kia Niro. They weren't able to offer a great price for the trade in, but me pulling that lower offer didn't change the offered price for the new vehicle. The finance department was helpful, modifying my loan to a shorter term and laying out the options. They were happy to cut a referral cheque for a friend who owns a Kia. Additionally, they were willing to deliver the vehicle to my home, 20 minutes out of town, on the night of purchase, after the dealership was closed. Really above and beyond service IMO.
If I had any constructive feedback, I would recommend increased training or knowledge specifically on Hybrid, PHevs, and EVs. Although Southern Alberta is not a relatively popular place for these types of vehicles, lack of knowledge from the dealers only feeds and exacerbates this fact. Perhaps a single dealer who can be the "expert" on these is a balanced approach to this challenge.... More
What a fantastic and helpful experience. Everyone was so kind and happy to help. The staff is the best in the business, thank you so much for the help. Thoughtful, helpful, knowledgeable, compassionate. If anyone wants a new vehicle, kia is the place to go!
Highly suggest you meet with Cris Laidlaw at Lethbridge Kia. He was patient, kind and reasonable with us. We really enjoyed his company throughout the process of purchasing our vehicle. He was always there to answers our questions and got us a great deal. 10/10 Would shop with him again.
Greg and Nasir were great to work with and very helpful, as I looked at trading in a new vehicle, but at this time it was not in the cards but I do know that I will be back as I have purchased 4 cars off of the dealership so far. Great place great people.
Kia is just great. We got a 2020 sorento and it is an INCREDIBLE car. The team here was so friendly and helpful. We were struggling getting financing and they did everything they could. They even gave our toddler a balloon for waiting. Couldn’t recommend them enough
thank you Boyang Dang and Lethbridge kia for your help in finding me the right Vehicle. I recommend you guys to all of my people
Great sales people here. John is amazing to work with. I highly recommend Lethbridge Kia to buy a vehicle from. They will work with you.
Had a great experience and Eliseo was very helpful to find something that fits me well and help answer all my questions so overall amazing experience